9-11 Memorial and Museum
New York
(1275)

9/11 Memorial and Museum tickets and tours

The 9/11 memorial is an inspiring and affecting experience no New York visitor should miss. It consists of two recessed waterfall pools set in the foo...

In the top 5 attractions for New York
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The One World Observatory at Freedom Tower offers expansive 360-degree views in all directions of New York City. Special Sky Pod elevators t...

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Your tour will begin at St. Paul’s Chapel on Broadway a building considered to be the oldest public building still in use. During the 9/11 a...

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2 hours 30 minutes
Available in: English
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Join the all-access tour, which will begin with a 90-minute walking tour covering St. Paul’s Chapel, the Firefighter’s Memorial Wall and the...

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4 hours 30 minutes
Available in: English
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New York CityPASS® mobile tickets include prepaid admission to New York City's top attractions and save travellers 40% off the price of the ...

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Your New York adventure just got easier (and less expensive) with the sightseeing pass that offers access to more than 100 things to do, inc...

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Get admission to attractions and tours of your choice with the New York Explorer Pass. Once purchased, the pass can be downloaded instantly ...

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This intimate, guided tour begins in St. Paul's Chapel, nicknamed the Little Chapel That Stood, where people gathered for news of their miss...

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2 hours
Available in: English
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Take a Bite Out of the Big Apple: The Sightseeing Flex Pass has over 100 experiences, destinations, museums, and tours to choose from, inclu...

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On this tour of the former World Trade Center in New York City, you’ll learn about the tragic events of 9/11. You’ll hear firsthand accounts...

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3 hours 30 minutes
Available in: English
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Follow a Wall Street expert as he or she leads you through the winding streets of Lower Manhattan. Learn about the New York Stock Exchange a...

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1 hour 30 minutes
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Experience New York City by bus, boat, and foot through some of New York City's finest districts! This 6-hour NYC guided day bus tour includ...

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Good to know

It's mostly underground. The museum's entry ramp leads to a series of cavernous rooms extending 70ft deep to the former foundations of the World Trade Center.
It holds 10,000 artifacts, which include wrecked emergency vehicles, 911 phone calls, pictures and moving testimonies from victims, and media coverage from the event.
Queues are long (especially in summer) and it's wise to buy tickets in advance.
Tissue boxes have been strategically placed around the museum for a reason, prepare for an emotionally charged experience.
The use of cell phones is prohibited.
Arrive earlier than the time booked on your ticket as they're strict about the amount of people that can enter at one time. If you're late you might miss out.
It features major relics from Ground Zero, including the ‘Survivors' Staircase', used by many workers as they fled, the slurry wall that survived intact and became a symbol of resistance, and the ‘Last Column', which marked the end of the recovery period.
Security measures are strict and you'll be obliged to pass through a screening process of all your belongings.
Free films and talks on this subject are available, check the website for exact times.

The inside story

The 9/11 memorial is an inspiring and affecting experience no New York visitor should miss. It consists of two recessed waterfall pools set in the footprints of the fallen twin towers, each pool surrounded by bronze plates featuring the names of those killed in the tragedy of 11 September 2001 (and the explosion of 1993).

Standing alongside a 30,000sq ft (2787sq m) pool, you watch water descend 30ft (9m) in gentle silver strands against a dark Virginia granite wall before disappearing out of sight into a smaller, deeper aperture. Your eyes are drawn constantly downwards, but then back up to the void in a reflective cycle. The memorial is aptly named “Reflecting Absence.”

Around the pools, 2,243 swamp white oaks have been planted to create a calm green space that will rise to 80ft (24m) and last up to 350 years. Among them, you’ll find the Survivor Tree, a callery pear that that was recovered burned and broken from the rubble with just one limb still alive. It lives on as part of the memorial: one of many poignant details that make this such an unforgettable spectacle.

9/11 Memorial Museum

The 9/11 Memorial Museum, located in the heart of the World Trade Center site, explores and documents the implications of the events of 9/11 through interactive technology, archives, narratives and a collection of artifacts.

One World Observatory

Visit the One World Observatory to admire panoramic views of New York City and to discover the city’s history through interactive art installations. Ride in the Sky Pod elevator up to the 102nd floor of the tallest building in the Western Hemisphere and immerse yourself in the interactive visuals and voices that tell the story of New York and the construction of the One World Trade Center.

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How to get there

9-11 Memorial and Museum 180 Greenwich St, New York, NY 10007, United States of America New York
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